Returns & Exchanges

All of our jewelries are made to order, which means it is custom made from scratch to finish just for you. We gladly accept exchanges only. However, customized orders and engraved pieces can not be exchanged or returned.

For exchanges, please contact us within 3 days of delivery. Dispatch items back within 7 days of delivery.

Buyers are responsible for return postage costs. Items must be returned unused and in its original condition and packaging. Buyer is responsible for any loss in value. If we suspect that the items have been intentionally damaged or misused, we retain the right to decline any exchange or return.